ADP (Assistive Device Program)
ODSP (Ontario Disability Support Program)
MOD (March of Dimes)
IFHP (Interim Federal Health Program)
VAC (Veterans Affairs Canada)
Easter Seals Canada
MS Society of Canada
WSIB (Workplace Safety & Insurance Board)
ALS Canada
Frequently Asked Questions About Type 3 Rollator Walkers
What is the difference between a walker and rollator?
A walker has no wheels and must be lifted with each step, providing maximum stability. A rollator has wheels, hand brakes, and usually a seat for resting. Rollators are easier to move but require more balance. We can help you choose the right one.
Does ADP cover walkers and rollators?
Yes, walkers and rollators are covered under ADP for eligible Ontario residents with up to 75% funding available. Basic walkers, wheeled walkers, and rollators all qualify with a prescription.
How do I choose the right walker height?
The walker handles should be at wrist height when standing with arms relaxed at your sides. Most walkers are adjustable. Proper height prevents hunching or reaching, reducing strain on your back and shoulders. We measure and adjust during delivery.
What is a knee walker or knee scooter?
A knee walker is an alternative to crutches for foot or ankle injuries. You rest your injured leg on a padded platform and push with your good leg. It provides better stability and mobility than crutches during recovery from surgery or fractures.
Can I use a rollator outdoors?
Yes, many rollators are designed for outdoor use with larger wheels (8 inches or more) for handling sidewalk cracks and uneven surfaces. Look for rollators with pneumatic tires and sturdy frames for best outdoor performance.
Do rollators fold for transport?
Yes, most rollators fold for easy transport and storage. Side-folding rollators are compact for car trunks. Some ultra-light models weigh under 15 lbs. We can demonstrate folding mechanisms to ensure you can manage it independently.
What accessories are available for walkers and rollators?
Popular accessories include baskets, trays, cup holders, cane holders, oxygen tank holders, and seat cushions. Some rollators have built-in seats with storage underneath. We can customize your walker or rollator to fit your lifestyle.
Is there an income limit for ADP?
No, ADP has no income testing. All Ontario residents with a valid health card and qualifying disability are eligible regardless of income. The program covers 75% of the cost for all qualifying applicants.
How often can I get new equipment through ADP?
ADP has usage periods for each equipment type. For example, wheelchairs have a 5-year usage period, walkers 5 years, and hospital beds vary. After the usage period, you may qualify for replacement if there is continued medical need.
Can I upgrade my ADP equipment?
Yes, you can choose features beyond what ADP covers and pay the difference. For example, ADP may cover a basic power wheelchair, but you can upgrade to a model with more features. You pay 25% of the approved amount plus any upgrade costs.
What documents do I need for ADP application?
You need: 1) Ontario Health Card, 2) Prescription from your physician stating medical need, 3) Assessment from an authorized ADP vendor like Mobility Specialties. We guide you through gathering all required documentation.

