Questions and answers.

We deliver and set up equipment across Toronto and the GTA, including Mississauga, Brampton, Vaughan, Markham and Oakville. Ask us about delivery to your address, and for locations outside the GTA.

Yes. We have two showrooms, in Etobicoke (Unit 16B, 106 Humber College Blvd, near Highway 27 and Finch) and Brampton (Unit 7, 15 Fisherman Drive, near Sandalwood and Hurontario). Call ahead to book a time so the products you want to try are ready.

We service all of Ontario with a focus on the Greater Toronto Area including Toronto, Mississauga, Brampton, Vaughan, Richmond Hill, Markham, Scarborough, North York, Etobicoke, Oakville, Burlington, Hamilton, and surrounding communities.

Yes, we provide repair and maintenance services for mobility equipment including stairlifts, power wheelchairs, scooters, and hospital beds. Our certified technicians offer both in-shop and mobile repair services throughout the GTA.

Mobility Specialties is your trusted mobility equipment store in Toronto and the GTA. We offer stairlifts, wheelchairs, mobility scooters, hospital beds, and accessibility solutions. Visit our Etobicoke or Brampton showroom or call for free in-home consultations across Toronto, Mississauga, Brampton, Vaughan, and surrounding areas.

Mobility Specialties is an ADP registered vendor: we check what ADP and other programs may cover and show your share first. We prepare the quote and vendor section of the application.

We offer free home assessments for mobility equipment and home access across Toronto and the GTA. Contact us to explain your needs and arrange a visit. An ADP application may also require assessment by an ADP-registered authorizer.

We carry top stairlift brands including Handicare (now Savaria), Access BDD, and Stannah. Handicare is the most popular choice in Canada for reliability and service. All our stairlifts come with warranty, professional installation, and ongoing service support.

Ask about wheelchair, hospital bed and patient lift rentals for your Toronto or GTA address. Availability, rental duration, delivery, setup and pickup depend on the equipment and booking. Request a written quote before confirming.

We deliver in-stock items across Toronto and the GTA and confirm the delivery time when you order. Stairlifts start with a free measure of your stairs: straight stairlifts are usually installed in a few hours, and curved stairlifts are made to measure first.

The Assistive Devices Program is an Ontario government program that helps pay for equipment for people with a long-term physical disability. Mobility Specialties is an ADP registered vendor: we check what ADP and other programs may cover and show your share first.

You need a valid Ontario health card and a long-term physical disability, and an ADP authorizer (usually an occupational or physical therapist) must assess you and confirm the equipment you need. As an ADP registered vendor we prepare the quote and complete the vendor section, and we can walk you through the steps.

Timing depends on how complete the application is and on ADP's own processing. We prepare the quote and vendor section promptly after your assessment and let you know as soon as ADP decides. Mobility Specialties is an ADP registered vendor: we check what ADP and other programs may cover and show your share first.

You need a valid Ontario health card and an assessment by an ADP authorizer (usually an occupational or physical therapist). The application has sections for you, for the authorizer and for us as the ADP registered vendor; your authorizer will tell you if a physician also needs to sign. We guide you through gathering everything.

Yes. You can choose features beyond what ADP approves and pay the difference. You pay your share plus the cost of any upgrades, and we show you both before anything is ordered.

ADP sets a usage period for each device type; for example, a wheelchair is usually replaced no sooner than every five years. After the usage period you may qualify for a replacement if you still need the device, and sooner if your needs change significantly.

No. ADP has no income test: Ontario residents with a valid health card and a qualifying long-term physical disability may be eligible. Mobility Specialties is an ADP registered vendor: we check what ADP and other programs may cover and show your share first.

Ask about current wheelchair, transport chair, hospital bed and patient lift rental options. Availability, fit, rental period and delivery or pickup arrangements are confirmed with your quote. Compare wheelchair options in our wheelchair rental guide.

Hospital bed rental charges depend on the selected bed, accessories, rental duration and delivery address. Request a written quote listing the mattress, rails, setup, pickup and any separate charges.

Ask about wheelchair or transport chair rentals for your travel dates. Confirm the seat size, folded dimensions, vehicle space and whether a caregiver will push the chair. Arrange availability and pickup or delivery before travelling.

The rental period depends on the equipment and your booking. Ask our team to confirm the minimum period, renewal terms, pickup date and any early return charges in your written quote.

We offer a complete range including: manual wheelchairs (standard, lightweight, ultra-lightweight), power wheelchairs (indoor, outdoor, all-terrain), transport chairs for caregivers, and specialty wheelchairs including tilt-in-space, reclining, and bariatric models for various mobility needs.

Mobility Specialties is an ADP registered vendor: we check what ADP and other programs may cover and show your share first. An ADP authorizer (usually an occupational or physical therapist) assesses you, and we prepare the quote and complete the vendor section of the application.

Yes. Our wheelchair rental guide compares transport chairs and tilt-in-space wheelchairs for temporary needs. Ask about current availability, seat size, weight capacity, rental duration and delivery or showroom pickup.

Wheelchair size is determined by seat width, depth, and height. We measure you to ensure proper fit - a wheelchair should support your thighs without pressure behind the knees, and the seat width should leave about 1 inch on each side. Proper sizing prevents pressure sores and improves comfort.

A tilt-in-space wheelchair tilts the entire seat and back as one unit while maintaining the hip angle. This redistributes pressure, helps with positioning, and improves comfort for users who spend extended time in their wheelchair. Ideal for those at risk of pressure sores.

Power wheelchair batteries typically last 1-2 years with daily use. On a full charge, most power wheelchairs can travel 15-25 km depending on terrain, user weight, and battery size. We recommend charging overnight for best battery life.

Yes, many power wheelchairs are designed for both indoor and outdoor use. Outdoor models have larger wheels, higher ground clearance, and more powerful motors for uneven terrain. We help you choose based on your primary use environment.

A transport chair has small wheels and must be pushed by a caregiver - it cannot be self-propelled. A wheelchair has large rear wheels that the user can push themselves. Transport chairs are lighter and more portable, ideal for appointments and outings.

Visit one of our showrooms in Etobicoke or Brampton to try manual wheelchairs, power wheelchairs and transport chairs before you buy, or book a free home assessment. We deliver across Toronto, Mississauga, Brampton, Vaughan, Markham and the rest of the GTA.

For outdoor use in Canada, we recommend power wheelchairs with larger wheels, higher ground clearance, and weather-resistant components. Popular outdoor models include the Quickie Q700, Permobil M3, and Pride Jazzy. All-terrain power wheelchairs are designed for grass and uneven ground, but snow and ice reduce traction on any chair, so winter use depends on the model and your route. We assess that with you.

Power wheelchair prices depend on the base, seating and controls you need, from compact indoor chairs to rehab chairs with tilt and recline. Mobility Specialties is an ADP registered vendor: we check what ADP and other programs may cover and show your share first.

OHIP does not pay for wheelchairs directly; the Assistive Devices Program does. Mobility Specialties is an ADP registered vendor: we check what ADP and other programs may cover and show your share first. We prepare the quote and the vendor section of the application.

3-wheel scooters have a tighter turning radius, making them better for indoor use and navigating tight spaces. 4-wheel scooters offer more stability and are better suited for outdoor terrain, uneven surfaces, and longer distances.

Mobility Specialties is an ADP registered vendor: we check what ADP and other programs may cover and show your share first. We prepare the quote and the vendor section of the application.

Yes, we sell airline-approved travel scooters that can be disassembled or folded for air travel. Look for portable scooters with lithium-ion batteries under 300Wh that meet airline regulations. Ask us about travel-friendly options.

Most mobility scooters have a top speed of 6-8 km/h (4-5 mph), which is a comfortable walking pace. Some full-size outdoor scooters can reach 12-15 km/h. Speed can be adjusted with a dial for safety in crowded areas.

Range depends on battery size and terrain. Compact travel scooters typically go 15-20 km per charge. Full-size scooters with larger batteries can travel 30-45 km. Hills, user weight, and temperature affect range.

Yes, mobility scooters are welcome in most stores, malls, and public places. Compact 3-wheel and 4-wheel scooters are designed for indoor use with tight turning radius. Many users bring their scooter shopping, to appointments, and to events.

No, you do not need a drivers license to operate a mobility scooter in Ontario. Scooters are classified as mobility aids, not vehicles. However, you should follow sidewalk rules and be considerate of pedestrians.

Folding scooters collapse quickly for transport in a car trunk. They are lightweight (30-60 lbs), airline-approved, and ideal for travel. While they have smaller batteries and less range than full-size scooters, they offer excellent portability.

A walker has no wheels and must be lifted with each step, providing maximum stability. A rollator has wheels, hand brakes, and usually a seat for resting. Rollators are easier to move but require more balance. We can help you choose the right one.

Mobility Specialties is an ADP registered vendor: we check what ADP and other programs may cover and show your share first. We prepare the quote and vendor section.

The walker handles should be at wrist height when standing with arms relaxed at your sides. Most walkers are adjustable. Proper height prevents hunching or reaching, reducing strain on your back and shoulders. We measure and adjust during delivery.

A knee walker is an alternative to crutches for foot or ankle injuries. You rest your injured leg on a padded platform and push with your good leg. It provides better stability and mobility than crutches during recovery from surgery or fractures.

Yes, many rollators are designed for outdoor use with larger wheels (8 inches or more) for handling sidewalk cracks and uneven surfaces. Look for rollators with pneumatic tires and sturdy frames for best outdoor performance.

Yes, most rollators fold for easy transport and storage. Side-folding rollators are compact for car trunks. Some ultra-light models weigh under 15 lbs. We can demonstrate folding mechanisms to ensure you can manage it independently.

Popular accessories include baskets, trays, cup holders, cane holders, oxygen tank holders, and seat cushions. Some rollators have built-in seats with storage underneath. We can customize your walker or rollator to fit your lifestyle.

Straight stairlifts usually cost less than curved ones, and the price depends on the length and shape of your staircase and the features you choose. We give you an exact written price after a free measure of your stairs. Funding depends on the device and your situation. Mobility Specialties is an ADP registered vendor: we check what ADP and other programs may cover and show your share first. March of Dimes' Home and Vehicle Modification Program may help eligible people, and financing is available.

Ontario ADP does not cover stairlifts. Separate insurance, disability benefits or other programs may apply to your situation. Check those programs directly before ordering. We can prepare the equipment details and quote they request.

Straight stairlift installation typically takes 2-4 hours. The stairlift attaches to the stairs, not the wall, so no structural modifications are needed. Curved stairlifts require 4-6 weeks for custom manufacturing to match your exact staircase shape, then about half a day for installation.

Stairlifts can be fitted to narrower stairs than most people expect, but the narrowest fit depends on the model. The seat folds up when not in use, leaving plenty of room for others to walk, and we carry compact models for narrow staircases. We assess that with you.

Yes, all our stairlifts have battery backup that automatically charges while plugged in. During a power outage, the stairlift will continue to operate for multiple trips up and down the stairs until power is restored.

Standard stairlifts have a weight capacity of 300-350 lbs. We also offer heavy-duty bariatric stairlifts with capacities up to 600 lbs. Contact us to discuss your specific needs and we will recommend the right model.

Yes, we offer certified refurbished stairlifts at significant savings. All refurbished units are thoroughly inspected, serviced, and come with a warranty. This is a great option for straight staircases to reduce costs.

Yes, we provide full service and repair for all stairlift brands including Handicare, Stannah, Bruno, and Acorn. Our technicians offer both scheduled maintenance and emergency repairs throughout Toronto and the GTA.

Stairlift cost depends on the staircase, rail configuration and selected features. A straight staircase and a curved staircase require different quotations. Request a home measure and a current written installation quote.

We sell and install stairlifts across Toronto, Mississauga, Brampton, Vaughan, Markham, Oakville and the rest of the GTA, starting with a free measure of your stairs and a written price.

Straight stairlifts work on stairs with no turns or landings - they cost less and install in hours. Curved stairlifts are custom-built for stairs with turns, landings, or curves - they cost more and take 4-6 weeks to manufacture. Both attach to stairs, not walls.

Yes, stairlifts can be installed on almost any staircase - straight, curved, narrow, or outdoor. The narrowest fit depends on the model, so we measure your stairs for free and confirm which one suits before you decide. Stairlifts mount to stairs, not walls, so no structural changes are needed.

Yes, we offer certified refurbished stairlifts at 30-50% savings. All refurbished units are thoroughly inspected, serviced, and include warranty. Refurbished options are available for straight staircases only - curved stairlifts must be custom-built new.

A straight stairlift is usually installed in a few hours. Curved stairlifts are made to measure for your staircase first, then installed in about half a day. Our technicians handle the whole installation.

Ramp cost depends on its type, rise, length, landings and installation. Request a site assessment and written quote for a portable, modular or permanent solution. Confirm any funding with the program before ordering.

Ontario ADP does not fund home renovations, ramps or stairlifts. Separate home modification programs may help with eligible work. Program rules, available funding and approval vary, so check the relevant program before ordering.

Yes, we install automatic door openers for homes throughout Toronto and the GTA. Push-button door openers make entry accessible for wheelchair users and those with limited hand strength. Installation typically takes half a day.

A vertical platform lift (VPL) or porch lift raises wheelchairs and users straight up, like a small elevator. Ideal for porches, decks, or split-level homes where ramps are not practical. VPLs can lift 6-14 feet and are wheelchair accessible.

Hospital bed purchase and rental costs depend on the model, mattress, rails and length of hire. Ask for a current written quote that separates equipment, delivery, setup and pickup charges.

Ontario ADP does not cover hospital beds. Separate insurance, disability benefits or other programs may apply to your situation. Check those programs directly before ordering. We can prepare the equipment details and quote they request.

Yes. Ask our team about hospital bed rental availability for your Toronto address. Confirm the bed, mattress, rails, rental period, delivery, setup and collection in writing before booking.

Hospital beds are designed for medical facilities with basic features. Homecare beds are designed for home use with quieter motors, furniture-style aesthetics, and features like low height for easier transfers. Both offer adjustable head and foot positions.

Hospital beds use specialized mattresses including innerspring, foam, alternating pressure, and low air loss mattresses. We help you choose based on comfort needs and pressure sore prevention requirements. Mattress selection depends on mobility level and skin condition.

A Hi-Lo bed adjusts the entire bed height up and down, making it easier for caregivers to provide care at a comfortable working height and for patients to transfer in and out safely. The low position can go as low as 10 inches from the floor for fall prevention.

No, our hospital beds plug into standard household outlets. They use low-power motors that are quiet and energy-efficient. Some beds include battery backup to maintain the current position during power outages.

Standard hospital beds are twin size (36" x 80"). We also offer full, queen, and king size homecare beds for greater comfort. Bariatric beds are available up to 48" wide with higher weight capacities for larger patients.

We sell hospital and homecare beds across Toronto and the GTA, including electric hi-lo and bariatric beds, with delivery and setup arranged for you. Visit our Etobicoke or Brampton showroom, or call to ask what is in stock.

The price of a hospital bed depends on the type (semi or full electric, hi-lo, bariatric) and the rails and mattress you choose. Funding depends on the device and your situation. Mobility Specialties is an ADP registered vendor: we check what ADP and other programs may cover and show your share first. Some people have coverage through Veterans Affairs, WSIB or private insurance, and renting is an option for short-term needs.

The best hospital bed for home use depends on your needs. For basic positioning, a semi-electric bed works well. For caregivers, a full hi-lo electric bed is recommended. For fall prevention, a low bed that goes to 10 inches is ideal. We recommend homecare-style beds that look like furniture for bedroom aesthetics.

We deliver in-stock hospital beds across Toronto and the GTA and confirm the delivery time when you order. Delivery includes setup, rail installation and a walkthrough of the controls.

A pressure relief mattress reduces pressure on the body to prevent bedsores (pressure ulcers). Types include foam mattresses, alternating pressure mattresses that inflate/deflate air cells, and low air loss mattresses for maximum pressure relief. Essential for anyone spending extended time in bed.

Ontario ADP does not cover hospital bed mattresses. Separate insurance, disability benefits or other programs may apply to your situation. Check those programs directly before ordering. We can prepare the equipment details and quote they request.

Alternating pressure mattresses have air cells that inflate and deflate in cycles to shift pressure points. Low air loss mattresses continuously circulate air to keep skin cool and dry. Low air loss is better for existing wounds and moisture management. Alternating pressure is good for prevention.

We sell medical mattresses across Toronto and the GTA: hospital innerspring, pressure relief foam, alternating pressure and low air loss mattresses, with delivery arranged for you. We also rent alternating pressure mattresses for short-term needs.

Choose by the level of pressure injury risk: foam for low risk, alternating pressure for moderate risk and low air loss for high risk, then check weight capacity and bed size. Your nurse or therapist can advise, and we offer free consultations to help you choose.

A patient lift (also called Hoyer lift) is a mechanical device that safely transfers patients who cannot support their own weight. It lifts and moves people between bed, wheelchair, toilet, or bath, reducing injury risk for both patient and caregiver.

Ontario ADP does not cover patient lifts. Separate insurance, disability benefits or other programs may apply to your situation. Check those programs directly before ordering. We can prepare the equipment details and quote they request.

Ask our team about patient lift rental availability and compatible sling options. The lift, sling, room layout and transfer method need to suit the person and the caregiver. Confirm all rental and delivery charges before booking.

Floor lifts (Hoyer lifts) are portable and can move between rooms. Ceiling lifts are permanently installed on a track system, offering smoother transfers with less physical effort. Ceiling lifts are ideal for frequent transfers and can cover bathroom to bedroom.

Sling selection depends on the transfer type and patient needs. Universal slings work for most transfers. Toileting slings allow bathroom use. Bathing slings are mesh for water drainage. We assess your needs and recommend the right sling style and size.

Standard patient lifts have a capacity of 400-450 lbs. Bariatric lifts are available with capacities up to 700-1000 lbs. Always choose a lift rated above the patients weight for safety. We help you select the appropriate capacity.

Yes, patient lifts are designed for one trained caregiver to operate, and electric lifts do the heavy lifting with a button press. Whether one caregiver is enough depends on the lift model, the sling and how much the person can help, so we assess that with you. Some facilities require two-person lifts for safety protocols, and proper training is essential for safe operation.

Yes, we install ceiling track lift systems in homes throughout Toronto and the GTA. Installation includes the track, motor, sling, and training. We can install straight tracks, curved tracks, and multi-room systems depending on your home layout.

We sell floor lifts, sit-to-stand lifts and ceiling track systems across Toronto and the GTA, with delivery, setup, sling fitting and training for carers. Funding depends on the device and your situation. Mobility Specialties is an ADP registered vendor: we check what ADP and other programs may cover and show your share first. Some people have coverage through WSIB, Veterans Affairs or private insurance.

Prices depend on the type of lift: manual and electric floor lifts cost less than ceiling track systems, which are priced after a free home assessment. Funding depends on the device and your situation. Mobility Specialties is an ADP registered vendor: we check what ADP and other programs may cover and show your share first. March of Dimes' Home and Vehicle Modification Program may help eligible people with ceiling track lifts. Rentals are also available.

A Hoyer lift (floor lift) is portable and moves on wheels - good for occasional transfers and multiple rooms. A ceiling lift is permanently installed on a track system - smoother transfers with less caregiver effort, ideal for frequent daily transfers. Ceiling lifts can connect bathroom to bedroom.

Sling size follows the lift and sling manufacturer's own chart for that model, and body weight is only one input. As a guide, manufacturers group slings roughly by weight: Small under 150 lbs, Medium 150-200 lbs, Large 200-300 lbs, XL or bariatric 300+ lbs. We measure and fit slings to you so the support under the arms and legs is right, because incorrect sizing is uncomfortable and unsafe.

Common sling types include: Universal/U-sling (full body support), Toileting sling (open bottom for bathroom use), Bathing/mesh sling (water drains for shower use), Hammock sling (head support), and Stand-assist sling (for those with some leg strength). Each serves different transfer needs.

Ontario ADP does not cover patient lifting devices and their slings. Separate insurance, disability benefits or other programs may apply to your situation. Check those programs directly before ordering. We can prepare the equipment details and quote they request.

Mobility Specialties sells patient lift slings and Hoyer slings throughout Toronto and the GTA. We carry universal slings, toileting slings, bathing slings, and bariatric slings. Compatible with Hoyer, Invacare, Drive, and most patient lift brands. Free fitting and delivery available.

Patient lift slings should be inspected regularly and replaced when showing wear, fraying, or stitching damage. Typically replace slings every 6-12 months with daily use, or when weight capacity is exceeded. Always follow manufacturer guidelines. Damaged slings are a safety risk.

The cost of a ceiling lift depends on the length of track, the number of rooms and whether the track is straight or curved, so we give you a written price after a free home assessment. Funding depends on the device and your situation. Mobility Specialties is an ADP registered vendor: we check what ADP and other programs may cover and show your share first. March of Dimes' Home and Vehicle Modification Program may help eligible people.

Ceiling lifts are often better for frequent transfers - they are smoother, take up no floor space, and can connect multiple rooms. Floor lifts (Hoyer lifts) are more affordable and portable but require more physical effort and floor space to operate.

Yes, ceiling lifts can be installed in most homes. Tracks mount to ceiling joists or with special hardware for concrete ceilings. Our technicians assess your home structure and recommend the best installation approach. Rental units need landlord approval.

Ontario ADP does not cover ceiling track lifts. Separate insurance, disability benefits or other programs may apply to your situation. Check those programs directly before ordering. We can prepare the equipment details and quote they request.

Essential bathroom safety equipment includes grab bars, raised toilet seats, shower chairs or benches, non-slip mats, and handheld showerheads. For those with limited mobility, consider a bath lift, roll-in shower, or commode chair.

Ontario ADP does not cover bath and shower aids, grab bars or raised toilet seats. Separate insurance, disability benefits or other programs may apply to your situation. Check those programs directly before ordering. We can prepare the equipment details and quote they request.

Bathroom modification cost depends on the products, existing room, installation and building work. Ask for an itemized quote and confirm any funding separately. A home assessment can help identify the work required.

A bath lift is a powered seat that lowers and raises a person inside a bathtub. Suitability depends on the tub, transfers, support needs and the manufacturer's instructions. Ontario ADP does not cover bath lifts.

Mobility Specialties sells bathroom safety equipment throughout Toronto and the GTA. We carry grab bars, shower chairs, bath benches, raised toilet seats, commodes, bath lifts, and transfer benches. Visit our Etobicoke or Brampton showroom or call for delivery. Professional grab bar installation available.

Common options include correctly fitted grab bars, a shower seat or transfer bench, a suitable toilet aid and slip-resistant surfaces. Equipment needs depend on the person, transfers and bathroom layout. Ask a qualified clinician about individual safety and fit.

A walk-in bath or accessible shower is quoted according to the product and installation work. Plumbing, doorway clearance and the existing room affect the total. Obtain an itemized assessment and confirm any funding before committing.

Ontario ADP does not cover shower chairs or commodes. Separate insurance, disability benefits or other programs may apply to your situation. Check those programs directly before ordering. We can prepare the equipment details and quote they request.