Rental Program FAQs
Credit Card Information Please be advised that for Rentals ordered online valid credit card information will be requested by one of our agents in order to complete Rental Agreement. Your credit card will not be charged extra unless you keep your Rental product longer than the rental term ordered online.
Rental Agreement Extension
The rental agreement will be extended automatically at the end of the current term unless advised otherwise by the customer. After the first month, a weekly rental option is available upon the customer's request. Please call our Customer Service at +1 905-451-7743 to arrange an optional weekly rental before the conclusion of the first month's rental.
Rental Product Delivery Area
Our regular delivery area for Rental Products include TORONTO, VAUGHAN, MARKHAM, RICHMOND HILL, MISSISSAUGA, BRAMPTON, SCARBOROUGH.
For deliveries outside this area please call our Customer Service to make arrangements.
Delivery Charges
We try to keep delivery charges to a minimum, however, if the delivery address is outside 30km radius from our Rentals Location (GTA), additional delivery charges may apply. Our rentals delivery coordinator will call you to arrange delivery at the best possible rate.
Scheduling Delivery
We always try to accommodate our customers as much as possible when it comes to delivery. On delivery day, we will be glad to provide you with a window of 2-3 hours within which delivery will occur.
Purchase after Rent
Total Rental Charge could be applied to the future purchase of a new equal product at a regular price as per the item rented within 30 Days of the Rental period commencement date. This offer is not available for products that are currently on sale or part of a promotion.
Frequently asked questions
What mobility equipment can I rent in Toronto?
We rent manual and power wheelchairs, hospital beds, patient lifts, transport chairs and commodes, by the week or month. Delivery and pickup are arranged across Toronto and the GTA.
How much does it cost to rent a hospital bed in Toronto?
Hospital bed rental is priced by the month and can include the mattress and rails. Delivery and setup can be arranged across Toronto and the GTA (fees may apply). Call us for current rates.
Can I rent a wheelchair for travel or vacation?
Yes. We rent manual and transport wheelchairs for travel and short-term needs. Reserve in advance and pick up from our Etobicoke or Brampton showroom, or ask us about delivery.
Is there a minimum rental period for medical equipment?
Most equipment has a minimum rental period of one month, and stairlifts have a minimum of three months. There is no maximum rental period, so you can keep equipment for as long as you need it.
Questions about this policy?
Call us or send a message and we will help.
