Track a repair or a funding application.
Enter your reference and postal code to see where things stand, step by step. We only show the status, never personal details.
Know where things stand
Enter your reference number and the postal code we have on file.
Your reference is the number we gave you when the repair was booked or the funding application was opened. If you cannot find it, call (905) 798-1853 and we will look it up.
For your privacy this page only shows progress steps, never personal or medical details.
More ways we can help.
Find the right equipment
Explore equipment options for your needs, with current product prices.
Explore optionsCompare equipment
Compare equipment dimensions, features and current prices.
Explore optionsStairlift planning
Plan stair access and review indicative pricing before a free measure.
Explore optionsRamp planning
Prepare entrance measurements and explore ramp options before an assessment.
Explore optionsHome accessibility planning
Prepare an equipment shortlist for your home accessibility discussion.
Explore optionsPlan your rental
Choose equipment and dates, review rental costs and discuss availability.
Explore optionsWant a person to check it?
A free home assessment confirms sizes, fit and funding before you spend anything.
