Using a code
Enter a promo code at checkout, or show or quote it to us in a showroom or by phone before you pay. One code can be used per order unless the offer says otherwise. A code must be used before the expiry date shown with the offer.
Eligible products and prices
An offer applies only to the products and the period it names. Unless the offer says so, a discount is not applied to taxes, shipping, delivery, installation or service charges. The discount is shown on your cart, quote or invoice before you pay.
Limits
- Codes have no cash value and cannot be exchanged, sold or transferred.
- Codes cannot be applied to orders already placed or paid.
- We may limit quantities, or the number of uses per customer, when the offer says so.
- An offer cannot be combined with a price match or another offer unless it says it can.
Funding program quotes
Coupons and promo codes apply to purchases you pay for yourself. They do not apply to equipment quoted for a funding program unless we confirm it in writing, because each program has its own rules on pricing.
Returns and refunds
If you return a discounted item under our return policy, the refund is based on the price you actually paid after the discount. If returning part of an order means it no longer meets an offer's conditions, the discount on the items you keep may be adjusted.
Changes and errors
We may end or change a promotion at any time. A change does not affect an order already placed. A code published by mistake, or a discount clearly applied in error, may be corrected before we accept your order, and we will tell you before we do. Nothing in these terms limits your rights under Ontario law.