Halton Region help with medical equipment
Eligibility check
Halton may help if you live in Burlington, Oakville, Milton or Halton Hills, have a low income, need a listed item and have not bought it yet. Four quick questions. Halton's online tool checks your income. Nothing you choose leaves this page.
Question 1 of 4
You live outside Halton Region.
Hamilton residents can look at the City of Hamilton Special Supports Program, and Toronto residents at the Hardship Fund.
Only Halton Region decides, and Halton's online tool checks your income. Funding is not guaranteed. Questions: dial 311 or 905-825-6000.
You already ordered or paid for it.
Halton does not reimburse anything ordered or paid for before approval. For anything else you need, apply first.
Only Halton Region decides, and Halton's online tool checks your income. Funding is not guaranteed. Questions: dial 311 or 905-825-6000.
You need a cane, reacher, recliner, bath mat or shower head.
Halton lists canes, reachers, recliners, bath mats and handheld showerheads among the items it does not cover.
Only Halton Region decides, and Halton's online tool checks your income. Funding is not guaranteed. Questions: dial 311 or 905-825-6000.
You need a lift and do not own your home.
If you rent, or live in a group or agency home, Halton will only consider a portable lift, not a ceiling lift. You can still apply for a portable lift with an occupational therapist's assessment and two estimates.
Only Halton Region decides, and Halton's online tool checks your income. Funding is not guaranteed. Questions: dial 311 or 905-825-6000.
You need a manual wheelchair, rollator or scooter.
For manual wheelchairs, rollators and scooters, Halton may ask you to apply to other funding first. Ask Halton through 311 what it can do in your case. Mobility Specialties is an ADP registered vendor. What ADP can cover for you is for ADP to answer: ask your occupational therapist or physiotherapist, or contact ADP directly.
Only Halton Region decides, and Halton's online tool checks your income. Funding is not guaranteed. Questions: dial 311 or 905-825-6000.
You live in Halton, need a listed item and have not bought it.
Check your eligibility in the Halton 311 tool, then apply with a Halton 311 account or by calling 311. You will need an occupational therapist's assessment and two cost estimates; Halton approves the most cost-effective item.
Only Halton Region decides, and Halton's online tool checks your income. Funding is not guaranteed. Questions: dial 311 or 905-825-6000.
What can be covered
Halton's list and its published limits, grouped by the equipment we supply. Each item shows the assessment and estimates Halton asks for, and links to Halton's page.
Nothing in that group.
For these, Halton may ask you to apply to other funding first, so ask Halton through 311 what it can do in your case. Mobility Specialties is an ADP registered vendor. What ADP can cover for you is for ADP to answer: ask your occupational therapist or physiotherapist, or contact ADP directly. Source: halton.ca
ADP funding support with us Ontario's Assistive Devices Program
After you apply, Halton emails you an inquiry number. A vendor or health professional can upload estimates and assessments with your name and that number. Source: one.halton.ca
Before you buy
Do not order or pay for anything before Halton Region staff approve it: Halton will not reimburse anything bought first. For most equipment Halton needs an assessment, usually from an occupational therapist, and two cost estimates, and approves the most cost-effective item. For beds and lifts you may be asked to try other funding first.
How to apply
Check eligibility in the Halton 311 tool, apply with a Halton 311 account or by calling 311, then upload the documents. Wait for approval before you order anything.
Use the Halton 311 Low-Income Financial Support tool for health-related benefits and medical equipment. Checking does not need an account. Source: halton.ca
You need one to submit, save your progress, upload documents and check the status. You can also call 311. Source: one.halton.ca
It takes up to 30 minutes; you need dates of birth for everyone listed, your phone number and your address. The tool lists the documents your request needs. Source: halton.ca
Online, or mail or deliver them to Halton Regional Centre, 1151 Bronte Road, Oakville. Source: halton.ca
After you apply, you get an inquiry number by email; your vendor or occupational therapist can upload estimates and assessments with your name and that number. Source: one.halton.ca
Do not order or pay until Halton approves. Source: halton.ca
Tick each one as you gather it. Your ticks stay in this browser, and you can add the list to your booking so we know where you are.
Call (905) 798-1853Tick each document as you gather it.
This browser is not keeping your ticks, so they will clear when you leave the page.
How we help
Our part is the equipment: measuring, one of the two estimates Halton needs, then delivery and set-up once Halton approves.
Questions
Anything else about the equipment or the quote, ask us. Questions about your application go to Halton Region.
Call (905) 798-1853Yes, when it is needed to prevent a hospital stay. Halton covers a single hospital bed up to $3,000, or a bariatric bed up to $3,600 for people over 450 lbs, with an occupational therapist's assessment and two estimates.
Up to $500 per item for a bath transfer bench, raised toilet seat, stationary commode or grab bars, with an occupational therapist's assessment and two estimates. People living in long-term care, a hospital or a home for special care are not eligible.
Possibly, if you own your home and no other funding is available. Renters and people in group or agency homes can only get a portable lift. You need an occupational therapist's assessment and two estimates.
Check eligibility in the Halton 311 online tool, then apply through a Halton 311 personal account, or call 311. Upload proof of address, income, status in Canada and photo ID, plus the assessment and estimates.
Source: halton.caSource: one.halton.caSee the steps and documents
Proof of address, proof of income such as your latest Notice of Assessment, proof of status in Canada, government photo ID, an assessment and referral (usually from an occupational therapist) and two cost estimates.
Yes. Once you apply, you receive an inquiry number; a vendor or medical professional can upload documents through Halton's third-party upload tool using your name and that number.
No. Halton says not to order or pay for anything before approval, and it will not reimburse earlier purchases.
Bath mats, braces and splints, canes, handheld showerheads, orthopaedic shoes, reachers, recliners and over-the-counter medication, among others.
Halton covers 2-wheel walkers and transport chairs with an assessment and two estimates. For manual wheelchairs, rollators and scooters, Halton may ask you to apply to other funding first, so ask Halton through 311 what it can do in your case.
Contacts
Questions about the program, your application or a decision go to Halton Region. Questions about the equipment, measuring and the quote come to us.
The program
The equipment
We prepare one of the two estimates Halton needs, with the most cost-effective model shown. Questions about your application or a decision go to Halton Region.
Book a free home assessmentFree home assessment
We measure, show you what fits and prepare one of the two estimates Halton needs. We reply within one business day.
Unit 16B, 106 Humber College Blvd, Etobicoke M9V 4E4
Monday to Friday 9:00 am to 5:30 pm; Saturday 10:00 am to 2:00 pm; Sunday Closed
Directions to EtobicokeUnit 7, 15 Fisherman Drive, Brampton L7A 1B7
Monday to Friday 9:00 am to 5:30 pm; Saturday 10:00 am to 2:00 pm; Sunday Closed
Directions to BramptonWritten by Mobility Specialties, updated . Checked against Halton Region's Low-Income Financial Assistance page and the Halton 311 tool on November 12, 2026. Only Halton Region decides who is funded and how much.
