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Ontario disability benefits for equipment

ODSP funding for mobility repairs, batteries and bathroom aids

A woman in a power wheelchair making a drink at her kitchen counter

Batteries and repairs for your wheelchair or scooter

ODSP pays for batteries and necessary repairs not under warranty, for anyone on your ODSP file. Call your office first.

Could ODSP help you?
A man riding a mobility scooter outdoors with his dog beside him

Scooters, walkers and lifts count too

Manual and electric wheelchairs, scooters, walkers and lifting devices, including equipment you bought yourself.

What ODSP pays for
An accessible bathroom with a glass shower, grab bars, a shower chair and a raised toilet seat

Bath chairs, commodes and raised toilet seats

On the Mandatory Special Necessities schedule for a chronic, long-term mobility impairment.

How to ask ODSP
An older woman resting in a hospital bed with its side rails up while a caregiver talks with her

Bed rails and transfer aids

Bed safety rails, bed assist ladders, transfer boards and belts are on the schedule. A hospital bed goes to your municipality.

Book a free home assessment
  • Free home assessment
  • Written quotes for funding programs
  • Showrooms in Etobicoke and Brampton

ODSP at a glance

Eligibility check

Could ODSP help with your equipment?

ODSP may help if you or a family member on your file receive ODSP, you need a mobility battery or repair or an aid on the MSN schedule, and no other source pays. Three quick questions. Nothing you choose leaves this page.

1Do you or someone in your family receive ODSP income support now?

Equipment help from ODSP is for people already on ODSP and the family members on the same file.

2What do you need help paying for?

ODSP treats each kind of need differently.

3Could another program or insurance plan pay for it?

ODSP pays only when no other source covers the cost, for example WSIB, Veterans Affairs, Ontario Health atHome or a private health plan.

What each answer means

You do not receive ODSP.

ODSP equipment help is for people on ODSP

These benefits are only for people who already receive ODSP. If you have a disability and are in financial need, you can apply for ODSP online, in person or by calling 1-888-999-1142. If you live in Toronto, Halton or Hamilton and are not on social assistance, your city or region runs its own program for medical items.

Only your ODSP office decides, in writing, and funding is not guaranteed. Questions: call your caseworker, or ServiceOntario at 1-888-789-4199.

How to apply for ODSPSee which programs may help

You applied for ODSP and are waiting.

Wait for your ODSP decision first

Equipment benefits start once you receive ODSP. If you receive Ontario Works while ODSP reviews your application, ask your Ontario Works caseworker: Ontario Works also covers batteries and repairs for mobility devices.

Only your ODSP office decides, in writing, and funding is not guaranteed. Questions: call your caseworker, or ServiceOntario at 1-888-789-4199.

How ODSP applications workTalk to us

Another program or insurer may pay.

Use your other coverage first

ODSP pays only what no other source covers. Ask your insurer or other program first, then take its answer to your ODSP caseworker if part of the cost is left.

Only your ODSP office decides, in writing, and funding is not guaranteed. Questions: call your caseworker, or ServiceOntario at 1-888-789-4199.

See which programs may helpContact ODSP

You are on ODSP and need a repair or battery.

Likely covered: call your ODSP office before the repair

ODSP pays for batteries and necessary repairs for manual and electric wheelchairs, scooters, walkers and lifting devices when the work is not under warranty and no other source pays. Call your local ODSP office with a written estimate before the work is done. An essential repair after hours or on a weekend can sometimes be approved afterwards.

Only your ODSP office decides, in writing, and funding is not guaranteed. Questions: call your caseworker, or ServiceOntario at 1-888-789-4199.

Request a repairGet a written estimate

You are on ODSP and need a bath, toilet, transfer or bed aid.

Likely eligible through the MSN benefit

Bath chairs, battery-powered bath lifts, commodes, tub transfer benches, raised toilet seats, toilet safety frames, bed rails and similar aids are on the MSN schedule for a chronic, long-term mobility impairment. Ask your caseworker for the MSN application, have a doctor, nurse practitioner, registered nurse, occupational therapist, physiotherapist or physician assistant complete it, and attach any quotes or occupational therapy assessment ODSP asks for.

Only your ODSP office decides, in writing, and funding is not guaranteed. Questions: call your caseworker, or ServiceOntario at 1-888-789-4199.

See the documentsBook a free home assessment

You are on ODSP and need a new mobility device.

The MSN benefit does not pay for mobility devices

Wheelchairs, scooters and other mobility devices are excluded from the MSN schedule. ODSP has separate rules when a device is funded through another government program, so tell your caseworker before you order. If your request falls outside those rules, you can ask your local Ontario Works office about a discretionary benefit.

Only your ODSP office decides, in writing, and funding is not guaranteed. Questions: call your caseworker, or ServiceOntario at 1-888-789-4199.

ADP funding support with usSee power wheelchairs

You are on ODSP and need a hospital bed or lift.

Ask your municipality about a discretionary benefit

Hospital beds and patient lifts are not on the MSN schedule, though bed rails and hygiene slings are, and ODSP does pay for batteries and repairs for a lift you already have. Your local Ontario Works office can consider discretionary health items, such as an electric bed to prevent bedsores for someone confined to bed. Ask your caseworker how to apply where you live.

Only your ODSP office decides, in writing, and funding is not guaranteed. Questions: call your caseworker, or ServiceOntario at 1-888-789-4199.

Contact your ODSP officeSee hospital beds

You are on ODSP and need a change to your home.

ODSP does not pay for home renovations

Ramps, rails, stairlifts and other home renovations are excluded from the MSN benefit. Look at the March of Dimes Home and Vehicle Modification Program and the federal Home Accessibility Tax Credit instead.

Only your ODSP office decides, in writing, and funding is not guaranteed. Questions: call your caseworker, or ServiceOntario at 1-888-789-4199.

March of Dimes home access fundingSee which programs may help
Every rule, with its source
  • You, your spouse or a family member in your ODSP benefit unit receive ODSP income support. Batteries and repairs for mobility devices are open to every member of the benefit unit. Source: ontario.ca
  • For MSN items, an approved health professional confirms a diagnosed medical condition and how long the item is needed, and the need must come directly from a surgical, radiological or medical procedure or a disease. Source: ontario.ca
  • Bath, toilet and transfer aids are for a chronic, long-term mobility impairment, not for short-term or post-acute needs. Source: ontario.ca
  • Bed accessories are for a chronic, long-term mobility impairment that stops you getting in and out of bed or changing position in bed. Source: ontario.ca
  • No other source covers or repays the cost, such as Ontario Health atHome, another government program or private insurance. Source: ontario.ca
  • If you are not on ODSP yet, you apply for ODSP first (online, by phone or in person). ODSP requires financial need and meeting the legal definition of disability. Source: ontario.ca

What can be covered

What can ODSP help pay for?

Batteries and repairs for mobility devices, and the bath, toilet, transfer and bed aids on the MSN schedule, grouped by the equipment we supply and service. Each item links to the ontario.ca rule it comes from.

  • A technician checking the wiring inside a piece of equipment

    Batteries and repairs

    The service most people on ODSP ask us about.

    • Batteries and replacement batteries for manual or electric wheelchairs, scooters, walkers and lifting devicesIncludes equipment funded by a government program, equipment you bought yourself, and equipment an agency such as March of Dimes bought for you. Source: ontario.ca
    • Necessary repairs to a mobility device that are not under warrantyRepairs to a second or backup device are up to your caseworker. Source: ontario.ca
    • Essential repairs after hours or on a weekend: a flat tire, a failed battery, a mechanical or structural breakdown, or a breakdown away from homeCan be approved afterwards if staff were not available and no backup or loaner was available. Source: ontario.ca
    • Wheelchair and lift batteries and repairs that ODSP does not cover, as a discretionary item from your municipalityThrough your local Ontario Works office, for repairs ODSP will not cover or an early replacement. Source: ontario.ca

    Request a repair Battery replacement

  • An older woman seated on a wheeled shower commode chair, with a man standing behind her in a tiled bathroom

    Bath and toilet aids

    • Bath chair, commode shower chair, tub transfer bench, tub transfer board, non-slip tub mat, handheld shower head, non-permanent tub grab barFor a chronic, long-term mobility impairment. Source: ontario.ca
    • Battery-powered bath chair lift, standard or bariatric, bought or rented, and its battery Source: ontario.ca
    • Commode (standard, wheeled or rented), raised toilet seat with or without arms, toilet safety frame, bedpan, urinal Source: ontario.ca

    Bathroom safety equipment Commodes and shower commodes

  • An older woman resting in a hospital bed with its side rails up while a caregiver talks with her

    Bed rails and bed aids

    • Bed safety rails (standard or bariatric), bed assist ladder, bed straps, furniture risers, a 4 inch bed frame extensionMSN bed accessories. Source: ontario.ca
    • Bed grab bar (bought or rented), transfer belt, transfer boardMSN transfer aids. Source: ontario.ca
    • Electric bed to prevent bedsores for a person confined to bed, as a discretionary item from your municipalityDecided case by case by your local Ontario Works office. Source: ontario.ca

    Hospital beds

  • A smiling older man held in a sling under an overhead lift while a woman sits beside him

    Lift slings

    • Hygiene slingListed as a transfer aid. The lift itself is not on the MSN schedule. Source: ontario.ca

    Patient lift slings

  • Other aids and fees

    • Positioning wedge, ring cushion, heel and elbow protectors, leg lifter, reacher and dressing aidsMSN cushion, protective and dressing aids. Source: ontario.ca
    • Fall-risk alarm system and suppliesWhen a health professional has identified a falls risk. No subscription monitoring. Source: ontario.ca
    • Assessment fee for an assistive device when no other source paysPre-approval needed over $500; ODSP may ask for estimates from more than one assessor. Source: ontario.ca
What ODSP does not pay for (10)
  • Mobility devices under the MSN benefit, such as scooters, wheelchairs, boomer buggies and e-bikes, and modifications to mobility devices Source: ontario.ca
  • Home renovations such as ramps, rails and stair lifts Source: ontario.ca
  • Repairs to items still under warranty Source: ontario.ca
  • Household items and furniture, security systems, and environmental controls such as air conditioning Source: ontario.ca
  • Items for sports, school or work, and exercise equipment Source: ontario.ca
  • Bath, toilet and transfer aids for short-term or changing needs, or for use in hospital or long-term care, except as part of a discharge plan home Source: ontario.ca
  • Bidet attachments and installation, and replacing or installing toilets Source: ontario.ca
  • Fall alarms with paid subscription monitoring Source: ontario.ca
  • Upgraded or premium models beyond entry-level basic functions Source: ontario.ca
  • Orders a vendor sends that the ministry did not approve and you did not request Source: ontario.ca

Before you buy

Call your ODSP office before you buy or book a repair

Contact your local ODSP office before you buy a battery, book a repair or order an MSN item, and wait for approval. ODSP pays only when no other source, such as insurance, WSIB, Veterans Affairs or Ontario Health atHome, covers the cost. For MSN items, the health professional's form must be in and approved; ODSP may ask for vendor quotes and an occupational therapy assessment, approves entry-level models at the most economical cost, and often pays the vendor directly. The one exception is an essential mobility device repair needed after hours or on a weekend, which the office can approve afterwards. Assessment fees over $500 always need pre-approval.

  1. Ask firstContact your local ODSP office and wait for approval before a battery, a repair or an MSN item. Source: ontario.caSource: ontario.ca
  2. Weekend breakdownsAn essential repair after hours or on a weekend can be approved afterwards if no backup chair or loaner was available. Source: ontario.ca
  3. Warranty firstODSP does not pay for repairs that are still under warranty. Source: ontario.ca
  4. Basic modelsMSN items are approved as entry-level models at the most economical cost. Source: ontario.ca
  5. Assessment fees over $500Every assessment fee over $500 needs pre-approval. Source: ontario.ca

How to apply

How do you ask ODSP for a repair or an MSN item?

Batteries and repairs start with a call to your caseworker. MSN items start with the MSN application, which a health professional completes. Either way, ask before you buy.

  1. Find your ODSP office

    Use the social assistance office locator, or the contact details in your MyBenefits account, to reach your caseworker. Source: officelocator.mcss.gov.on.ca

  2. Batteries or repairs: call your caseworker first

    Explain what broke, give the vendor's written estimate, and confirm it is not under warranty and no other source pays. Source: ontario.ca

  3. MSN items: ask for the MSN application (ON00646E)

    Your caseworker gives you the Mandatory Special Necessities Benefit Application. Source: ontario.ca

  4. Have an approved health professional complete it

    A physician, nurse practitioner, registered nurse, occupational therapist, physiotherapist or physician assistant licensed in Ontario. You should not pay a fee for this: ODSP pays the professional. Source: ontario.ca

  5. Sign the declaration and attach what is asked

    Some categories need an occupational therapy assessment and vendor quotes. The application is complete only when you and the health professional have both signed. Source: ontario.ca

  6. Return the form to your ODSP office

    In person or by mail. ODSP sends a letter with its decision, including your internal review and appeal rights. Source: ontario.ca

  7. After approval, get the item

    ODSP usually pays the vendor directly; sometimes it adds the amount to your monthly payment. Source: ontario.ca

  8. A bed, a lift or something not on the MSN list

    Ask your caseworker about a discretionary benefit from your local Ontario Works office. Toronto, Peel, Halton, Hamilton and other municipalities each run their own. Source: ontario.ca

The forms

ODSP health and disability benefits

Dates and limits

MSN benefit start
Paid from the date your ODSP office receives the completed application (except emergency travel) Source: ontario.ca
New ODSP application, first contact
A caseworker calls within 15 business days to book a verification appointment Source: ontario.ca
New ODSP application, disability decision
A letter within 90 business days of the Disability Adjudication Unit receiving the Disability Determination Package Source: ontario.ca
Decision on an equipment request
No published processing time; ODSP sends a written decision Source: ontario.ca

The documents to send

Tick each one as you gather it. Your ticks stay in this browser, and you can add the list to your booking so we know where you are.

Call (905) 798-1853

Tick each document as you gather it.

  • Source: ontario.ca
  • Source: ontario.ca
  • Source: ontario.ca
  • Source: ontario.ca
  • Source: ontario.ca
  • Source: ontario.ca

A technician checking the wiring inside a piece of equipment

How we help

What do we do for an ODSP repair or MSN request?

Our part is the equipment: the written estimate your caseworker needs, then the repair, the battery or the delivery once ODSP approves.

  • Repairs by our own techniciansWe service manual and power wheelchairs, scooters, walkers and lifts, at home or in store.
  • Written estimates for your caseworkerItemized, with the warranty status stated, before any work starts.
  • Batteries fitted and testedFor power wheelchairs, scooters and patient lifts, once your office approves.
  • Quotes for MSN itemsBath chairs, bath lifts, commodes, transfer benches, raised toilet seats and bed rails, with entry-level options when ODSP asks for them.
  • Details for your health professionalProduct details and measurements the professional completing the MSN form can attach.
  • Delivery and set-up after approvalWe deliver, set it up and show you how to use it.
Book a free home assessment Call (905) 798-1853

Questions

Straight answers about ODSP

Anything else about the equipment or the quote, ask us. Questions about your application go to Ontario Ministry of Children, Community and Social Services.

Call (905) 798-1853

Does ODSP pay for wheelchair and scooter repairs?

Yes. ODSP covers necessary repairs and batteries for manual and electric wheelchairs, scooters, walkers and lifting devices when no other source pays and the work is not under warranty. Contact your local ODSP office before the repair. It applies to equipment funded by a government program, equipment you bought yourself and equipment an agency such as March of Dimes bought for you.

Source: ontario.caRequest a repair

Will ODSP pay for a new scooter or wheelchair battery?

Yes. Batteries and replacement batteries for mobility devices are covered for everyone in your ODSP benefit unit when no other funding is available. Get the vendor's quote and ask your caseworker before you buy.

Source: ontario.caSource: ontario.caBattery replacement

My power wheelchair broke on a weekend. Will ODSP still pay?

Possibly. Normally you need approval first, but ODSP staff can approve essential repairs done after hours or on a weekend, such as a flat tire, a failed battery or a breakdown away from home, if the repair was not under warranty and no backup chair or loaner was available.

Source: ontario.ca

Does ODSP cover bath chairs, commodes and raised toilet seats?

Yes, through the Mandatory Special Necessities benefit, for people with a chronic, long-term mobility impairment. The schedule lists bath chairs, battery-powered bath chair lifts, commode shower chairs, tub transfer benches, raised toilet seats, toilet safety frames, commodes and more. A health professional completes the MSN form first.

Source: ontario.caSee bathroom safety equipment

Does ODSP pay for a hospital bed?

Not through the MSN benefit, which covers bed accessories such as bed rails and bed assist ladders but not the bed. You can ask your local Ontario Works office about a discretionary benefit: Ontario Works rules allow an electric bed to prevent bedsores for someone confined to bed, decided case by case.

Source: ontario.caSource: ontario.ca

Does ODSP cover stairlifts or ramps?

No. Home renovations such as ramps, rails and stair lifts are excluded from the MSN benefit. The March of Dimes Home and Vehicle Modification Program and the federal Home Accessibility Tax Credit are the usual places to look.

Source: ontario.caMarch of Dimes home access funding

Does ODSP pay for a new wheelchair or scooter?

Not through the MSN benefit, which excludes all mobility devices. ODSP has separate rules when a device is funded through another government program, so tell your caseworker before you order anything. Mobility Specialties is an ADP registered vendor. What ADP can cover for you is for ADP to answer: ask your occupational therapist or physiotherapist, or contact ADP directly.

Source: ontario.caSource: ontario.ca

Who can fill out the ODSP MSN form?

A physician, nurse practitioner, registered nurse, occupational therapist, physiotherapist or physician assistant licensed in Ontario. Psychologists can only complete the medical travel part. You should not be charged: ODSP pays the professional for completing it.

Source: ontario.caSee the steps and documents

Do I have to buy the cheapest model?

ODSP approves entry-level or core models with basic functions, at the most economical cost. If you want extra features, ask your caseworker before ordering how the difference would be handled.

Source: ontario.ca

Can I buy first and ask ODSP to pay me back?

No, not as a rule. ODSP expects you to contact your office before buying or repairing, and it does not pay for vendor orders it did not approve. The one exception is an essential mobility device repair after hours or on a weekend.

Source: ontario.caSource: ontario.ca

Contacts

Who do you contact about ODSP?

Questions about the program, your application or a decision go to Ontario Ministry of Children, Community and Social Services. Questions about the equipment, measuring and the quote come to us.

Free home assessment

Book your free home assessment

Tell us what needs fixing or what you need. We prepare the written estimate your ODSP caseworker asks for, and we reply within one business day.

We reply within one business day.

Thank you. We will be in touch within one business day.

We will arrange your free home assessment.

A woman in a wheelchair laughing over coffee with a friend at a cafe

Rather talk it through?

Call us during showroom hours.

Call (905) 798-1853

Etobicoke showroom

Unit 16B, 106 Humber College Blvd, Etobicoke M9V 4E4

Monday to Friday 9:00 am to 5:30 pm; Saturday 10:00 am to 2:00 pm; Sunday Closed

Directions to Etobicoke

Brampton showroom

Unit 7, 15 Fisherman Drive, Brampton L7A 1B7

Monday to Friday 9:00 am to 5:30 pm; Saturday 10:00 am to 2:00 pm; Sunday Closed

Directions to Brampton

Sources

Written by Mobility Specialties, updated . Checked against the ontario.ca ODSP benefit pages, the MSN schedule and directives 9.6, 9.12 and 9.13 on November 12, 2026. Only ODSP decides who is funded and how much.

  1. Ontario Disability Support Program health and disability benefits (ontario.ca, updated June 2, 2026) ontario.ca
  2. ODSP schedule of benefits for mandatory special necessities (published November 12, 2025, updated June 22, 2026) ontario.ca
  3. MSN schedule: Self-care (updated March 10, 2026) ontario.ca
  4. ODSP Income Support Directive 9.12, Mandatory special necessities (April 2026) ontario.ca
  5. ODSP Income Support Directive 9.13, Mobility devices batteries and repairs ontario.ca
  6. ODSP Income Support Directive 9.6, Assistive devices (updated March 10, 2026) ontario.ca
  7. Ontario Works Directive 7.7, Other benefits (updated April 14, 2026) ontario.ca
  8. Ontario Works Directive 7.2, Health benefits (updated April 14, 2026) ontario.ca
  9. MSN schedule: Monitoring and medical devices (updated March 10, 2026) ontario.ca
  10. Ontario Disability Support Program (ontario.ca) ontario.ca
  11. Social assistance office locator officelocator.mcss.gov.on.ca