Description
Human Care calls this spare Back Strap 93310, and its specification table names it Backrest (Wide) neXus. Human Care says the strap is included with the neXus 3 rollator and is also sold as a spare part.
Human Care files the spare under neXus 3 accessories only. Its current rollator list says the neXus oNe comes with a thinner back strap, so this wide spare is not that part. Name your model if you are not sure.
The assembly sheet, revision 02, October 2022, says to install it with the key shape facing up. The end goes into the clamp at the end of the handle, then a screw and nut tighten it. Check the screws from time to time.
The same sheet states a one year warranty against manufacturer's defects, unless another term is stated, and it excludes wear items such as the seat and hand grips. It does not print a user weight for the strap alone.
The maker photos show a wide black pad with a neXus logo on one face and plain black fabric on the other, with a plastic fitting at each end. The rollator in the full view is not part of the spare.
Funding may help: see who may help pay. See rollators, four-wheel rollators, rollator accessories, and walkers. Questions can go through contact us.
Frequently asked questions
Does this wide strap fit a neXus oNe?
The spare page lists it under neXus 3 only. The current rollator list says the neXus oNe has a thinner back strap. Name the model so the shop can confirm.
Is this the strap that comes with a neXus 3?
The maker says it is included in the rollator neXus 3, and that the same part is sold as a spare. It does not list each neXus 3 article on the spare page.
How does it attach?
Key shape up, into the clamp at the end of the handle, then a screw and nut. The October 2022 sheet says to check that the screws stay tight.
What warranty is printed for this strap?
One year against manufacturer's defects, unless another term is stated. Wear items named on that sheet are the seat and the hand grips.
Specifications
- Available colours
- Black
- Mounting
- Key faces up in the handle-end clamp, then a screw and nut
- Compatible with
- neXus 3, included with that rollator and sold as a spare
- Pack size
- One back strap, article 93310
- Warranty
- One year, excluding wear items (seat and hand grips)
- Product type
- Rollator back strap
Figures from the manufacturer. Options and seat sizes can change them; we confirm yours before ordering.
Documents
Delivery and service
Delivery and setup
We deliver and set up equipment across Toronto and the GTA, and show you how everything works. Custom and special-order products can take longer; we confirm timing with you before delivery.
Service and repairs
Our technicians service what we sell, at home or in our shop.
Try before you buy
Visit a showroom in Etobicoke or Brampton to try products first, or book a free home assessment.
Warranty
Mobility store warranty terms
These are Mobility's purchase and service policy terms, separate from any manufacturer warranty coverage.
1 year on parts.
Read the warranty and service policy for the full terms.
Questions about this product?
Talk to our team, try it in a showroom, or book a free home assessment. We help with sizing and funding.










